Strategy Salad’s Executive Coaching Service is to provide one-on-one or small-scale group consultation and coaching for CEOs, executives or key managers in organizations upon issue/crisis occurrence.
Consultation on decision-making on issue/crisis management
Consultation on strengthening CEOs’ leadership in crisis management in War Room
Consultation on improving reporting lines and systems for crisis occurrence
Strategy Salad offers consultation and coaching on overall process on corporate’ responses to issue/crisis occurrence. Its consultation team experienced in designing and operating company-level issue/crisis communication processes in diverse industries provides real-time on-site consultation and coaching.
Consultation on responding to negative media reports (investigative reporting)
Consultation on responding to litigation or authorities’ investigation
Consultation on product recall communication
Consultation on communication for consumer’s black mail
Consultation on M&A communication
Strategy Salad provides coaching services supporting individual social medial channel operations for VIPs of corporate and organizations. Strategic approaches are needed for social media channels operated by VIPs as they influence not only individual brand value but also corporate brand value. Strategy and system consultation and communication coaching are offered: one-on-one coaching or a small-group coaching for VIPs so that it could organically collaborate with corporations’ official social media channels.
Strategy Salad enables corporate and organizations to understand stakeholders’ opinions and feedback upon issue/crisis occurrence through social media monitoring services. Strategy Salad intensively analyzes social conversations that can influence the reputation of corporations and organizations and the brand value and provide in-depth reports. Strategy Salad offers optimal solutions as well as monitoring results.
Strategy Salad provides consultation services on issue/crisis management to do with specialized social media based on the understanding of features of issues and crisis and overall social media. Strategy Salad offers responsive strategies for social media issues and crises utilizing corporations’ blogs, social network services and portals as well as corporate online newsrooms (corporate’ website).
Strategy Salad offers consultation and coaching services for corporations and organizations’ strategic issue management. Strategy Salad derive pending issues that have already occurred or likely to occur in and outside corporations and organizations, and suggest feasible responses.
Consultation on issue management for top-level celebrities
Consultation on developing logical and responsive systems for potential issues
Strategy Salad provides crisis vulnerability audit services as the first step to establish corporations’ crisis management systems. Strategy Salad collects information on crisis factors based on surveys and interviews targeting key stakeholders in corporations, and leads discussions on feasible crisis factors along with them. By doing so, Strategy Salad presents a diagnosis report on crisis factors by identifying vulnerabilities within corporations’ internal structure, corporate-level business and communication processes, and compiling all the main details.
Strategy Salad supports all the processes for corporations to successfully establish crisis response systems through services to devise a crisis management manual. The manual development service includes crisis vulnerability audit and crisis management manual development, which all are required for corporate-level holistic crisis management.
※ After a crisis management manual is completed, internal stakeholders conduct simulation on crisis management, offering opportunities to utilize it and verifying the adequacy of the manual. After the simulation, Strategy Salad conducts the final complementary work for the crisis management manual through analysis of the simulation outcome, which will make a perfect crisis management system.
Strategy Salad extends professional help in upgrading crisis management systems through crisis management system audit services. Strategy Salad make intensive analysis of corporations’ current crisis management systems and review the efficiency and adequacy of existing systems through intensive analysis of the overall systems. To this end, Strategy Salad verifies if there are any crisis elements that are neglected and if the existing crisis element diagnosis outcome is feasible and valid through discussions with internal key stakeholders. Then, Strategy Salad provides analysis outcome on feasibility, adequacy and efficiency of the systems by analyzing the manual and crisis management processes.
Strategy Salad extends professional help in establishing a social media communication guideline befitting corporations and organizations through investigative analysis on social media assets and internal working-level workshops. Strategy Salad also develops an enterprise-wide social media communication guideline befitting role-sharing and circumstances on operation and management of each official social media asset of corporations and organizations.
Strategy Salad provides training on seamless media communication to enable strategic communication with the media, targeting internal key persons representing corporations and organizations. Strategy Salad conducts media communication training in a real-life environment after teaching techniques on conveying key messages suitable for each circumstance and on safe and accurate communication. Strategy Salad provides one-on-one feedback after training to help clients conduct successful media communication in a real situation.
Strategy Salad provides training to intensify professional communicator competencies for spokespersons of corporations and organizations. Strategy Salad offers wide-ranging expertise and training required by spokespersons, including strategic messaging skills, key message communication capabilities, interview techniques, and advanced understanding of the media.
Strategy Salad offers training to maximize communication competencies with all stakeholders for corporations and organizations for issue/crisis eruption. Strategy Salad suggests strategic communication methodologies and conduct experience-based practice sessions for stakeholders surrounding issues and crises, including the government, media, NGOs, consumers, local communities, local governments, local NGOs, shareholders and employees.
Strategy Salad provides a communication workshop on issue/crisis management that is tailor-made for corporations seeking to respond to issues and crises. The workshop consists of professional discussion and training sessions for key stakeholders of corporations and organizations.
Strategy Salad provides emergency drill services that mobilize stakeholders suitable for actual circumstances and review crisis response systems of clients on an ad-hoc basis. Strategy Salad checks on employees’ stakeholder communication in headquarters, branch offices or branches, plants, research institutes, sites and stores based on practical issues and crisis scenarios. The outcome is analyzed to propose directions to improve systems necessary for clients.
Strategy Salad’s crisis management simulation is carried out under scenarios developed based on corporations’ real crisis circumstances. All members of the Crisis Management Team consisting of corporations’ key stakeholders experience real-life crisis circumstances. Intensive crisis response experiences through scenario are numerously repeated where participants actually execute essential elements of the overall crisis response processes: decision-making, sharing of roles and responsibilities, development and control of messages, positioning and crisis management activities.
‘Field simulation,’ a more specialized type, is a simulation type simultaneously conducted with ‘War Room’ on the field which is same as the real life. The premise is the crisis occurrence on an expected date and in an expected time through the highest-level integrated training. For high-scale corporations and organizations, simulation is enabled that connects among cities, and countries where the head office and branch offices are located.
POWERHOUSE provides the tailor-made service to fit its client’s needs for successful corporate communication. During the contract period, it executes continuous corporate communication programs based on client’s positive and negative issues management plan.
POWERHOUSE approaches top level editors and senior reporters to deliver the strategic goal of its client. It supports clients’ strategic success based on its broader and deeper media relationship covering frontline reporters and top level senior editors and reporters.
Based on it’s strong media relation assets, POWERHOUSE provides the strategic media campaign delivering its client’s needs. It is the unique holistic mix strategy through various types of media exposures.
POWERHOUSE provides the 3rd party endorsement campaign service to its client based on the firm’s unique professional pool. It boasts holistic media approaches by various professionals as 3rd party endorsers led by POWERHOUSE.